IT Infrastructure Strategic Modernization
To improve the transparency of IT spending and reduce duplicative efforts enterprise-wide, DIS developed and proposed an improved IT governance approach and refined models for IT investment and cybersecurity management. Further, the team created an updated IT strategy and process to align SBA’s IT budget, forecasting, and allocation processes related to the agency’s IT capital […]
Outcome-based Performance Management Implementation
In support of optimization efforts within VA’s Office of Information and Technology, DIS tailored the OKR framework to meet OIT’s organizational objectives, resourcing, and culture; developed a suite of training materials and value stream management tools; and facilitated workshops and training sessions to incorporate the OKR methodology into strategic organization performance management. Using certified OKR […]
Organizational Development and Strategic Support
The Evidence Act directed major changes in data management and use to improve government decision-making. As VA sought to implement an enterprise-wide data strategy and better put VA data to work for Veterans, DIS was brought aboard to help operationalize data governance. DIS applied leading practices to develop an action plan and implement a performance […]
National Center for PTSD Consultation Program
National Center for PTSD Consultation Program DIS developed an umbrella branding and marketing plan to promote the National Center for PTSD’s (NCPTSD) PTSD Consultation Program to health care providers who treat Veterans with posttraumatic stress disorder (PTSD). The plan blends targeted outreach to specific audience segments with old and new marketing approaches. Tactics include search […]
Appeals Modernization
Appeals Modernization DIS created a suite of communications materials and a television and radio Public Service Announcement (PSA) under the new VA Appeals Modernization campaign. The goal of the national campaign was to raise awareness and understanding of the new process for disability compensation claims in the Veteran community. DIS delivered a poster, infographic, factsheet […]
Blue Water Navy
Blue Water Navy The Blue Water Navy (BWN) Vietnam Veterans Act of 2019 is a landmark piece of legislation, finally extending benefits to Vietnam Veterans in relation to Agent Orange exposure during service. To accomplish aggressive milestones and transform the narrative surrounding their advocacy of BWN Veterans, the Veterans Benefits Administration (VBA) partnered with DIS to provide insight, plan, execute and evaluate a […]
IT Strategic Communication
IT Strategic Communication DIS supports the Information Technology Strategic Communications (ITSC) program office at the Department of Veterans Affairs (VA). DIS provides integrated communication products and services to support senior- and operational-level objectives to stakeholder groups within the Office of Information and Technology (OIT) at VA. Our work focuses on facilitating organizational change efforts across […]
Office of Transition and Economic Development
Office of Transition and Economic Development DIS leveraged findings from Human Centered Design research to define a new branding strategy, which included a complete rebrand for the Office of Transition and Economic Development (TED). The rebrand included the creation of a parent brand for TED and family brands for associated programs, like Personalized Career Planning […]
Compensation and Pension Exam
Compensation and Pension Exam DIS was tasked with developing a national outreach campaign to address Veteran frustration and lack of understanding around the Compensation and Pension exam process. We implemented a national campaign with an updated branding effort, targeted digital outreach, direct stakeholder engagement, the creation of 13 videos, and a suite of national outreach […]
Suicide Risk Management Consultation Program
DIS supported the U.S. Department of Veterans Affairs (VA) commitment to advance suicide prevention outreach, education, and treatment efforts to reduce Veteran suicide rates. Specifically, DIS has worked with the Suicide Risk Management Consultation Program (SRM) to engage VA and community providers in receiving additional support when working with Veterans at risk for suicide. To […]
