Appeals Modernization

DIS created a suite of communications materials and a television and radio Public Service Announcement (PSA) under the new VA Appeals Modernization campaign. The goal of the national campaign was to raise awareness and understanding of the new process for disability compensation claims in the Veteran community. DIS delivered a poster, infographic, factsheet and brochure depicting the 3-pronged path that Veterans may take when filing an appeal. The television PSA focused on what real Veterans are facing in their day to day lives and how the new appeals process is quicker and less complicated. We also produced a motion graphics video and a white board video informing the viewer of steps to take and things to consider for the new process.


U.S. Department of Veterans Affairs, Veterans Benefits Administration, Office of Strategic Engagement


March 1, 2020